AI Booking — just say what you need
Guest Trips Today+2 vs Mon
14
this month
Upcoming Today
3
next: 11:30 AM
Commission Earned+18%
$24,608
this month (20%)
Avg Experienceexcellent
4.9
all drivers
Live & Upcoming Trips
Ref
Route
Passenger
ETA
Status
MB-4831
Omni Seaport → Logan T.E
Suite Guest · Rm 1104
14 min
Live
MB-4835
Omni Seaport → Logan T.C
VIP Delegate · Rm 812
11:30 AM
Confirmed
MB-4837
South Station → Omni Seaport
Convention Group · 4 pax
4:00 PM
Confirmed
New Features — Try These
NEW · My Trips
Guest ETA Share
Send guests a live tracking link via SMS, WhatsApp, or email — no app needed.
NEW · Book a Ride
Room Lookup
Type a room number to auto-load guest name, stay, and preferences from the PMS.
NEW · Shift Handoff
Shift Notes
Pass VIP notes, active trip alerts, and watch items to the next shift at login.
Passenger & Route
PMS connected · Opera · Omni Boston Hotel — type a room number to auto-populate guest
Type room number for PMS auto-populate, or enter guest name
MB-4831 — Suite Guest (Rm 1104) en route to Logan
Carlos Rivera · MGM-201 · ETA Logan T.E: 14 minutes · AA2841 on time · Gate B14
In Progress
9:00
LIVE
Omni Seaport → Logan Terminal E
Suite Guest · Rm 1104 · MB-4831 · Carlos Rivera · AA2841 On Time
Live · 14 min
Upcoming Today
11:30
CONFIRMED
Omni Seaport → Logan Terminal C
VIP Delegate · Rm 812 · MB-4835 · Carlos Rivera · JB2210 On Time
Confirmed
4:00
CONFIRMED
South Station → Omni Seaport
Convention Group · 4 pax · MB-4837 · James Kowalski · Acela 2150 On Time
Confirmed
VIP Profiles on File
4
preferences loaded
Trips This Month
58
across all guests
Avg Rating
4.9
all guests
Guest Profiles
J
James Henderson
PARTNER · 47 TRIPS
WSJ IN CARWARM CABINNO CALLSView Profile →
Preferred driver: Carlos Rivera · Usual route: Prudential ↔ Logan T.C · Amex ···· 3741
V
Victoria Ashford
MGN PARTNER · VIP · PRIORITY DISPATCH
SILENT RIDE68°FSPARKLINGView Profile →
32 trips · Visa ···· 9920 · Any available driver 4.8+
M
Michael Torres
ASSOCIATE · 12 TRIPS
NO PREFERENCESView Profile →
Standard sedan · MC ···· 5512
R
Rachel Chen
ASSOCIATE · 8 TRIPS
SPARKLING WATERView Profile →
Visa ···· 4892 · No standing orders
Auto-dispatched this month
34
trips generated
Concierge time saved
6.8 hrs
vs manual booking
Commission generated
$7,480
from standing orders
Missed trips
0
100% on-time
4 ACTIVE ORDERS · NEXT RUN: TOMORROW 7:00 AM
J
James Henderson
MON–FRI · 7:00 AM · MERCEDES S-CLASS
Route
Prudential → Logan T.C
Driver
Carlos Rivera (preferred)
Billing
Amex ···· 3741
Prefs
WSJ · Warm cabin · No calls
Commission
~$8,200/month
V
Victoria Ashford
MON, WED, FRI · 8:30 AM · VIP PRIORITY
Route
Four Seasons → Omni Seaport
Driver
Any available 4.8+
Prefs
Silent · 68°F · Sparkling water
Priority
VIP dispatch
G
Medical Congress Shuttle
MAY 14–16 · 8:00 AM & 5:30 PM · 18 PAX
Starts May 14
Route
BCEC ↔ Omni Seaport
Fleet
2× Sprinter + 1× Escalade
Hold
Fleet reserved · Written commitment
Shift Handoff · Apr 9, 2026 · 3:00 PM
Good afternoon, Deon — Evening Shift
2 active trips · 3 trips tonight · Notes from AM shift below · All drivers confirmed
Notes from AM Shift
M. Rodriguez · 2:58 PM
MORNING SHIFT · MIGUEL RODRIGUEZ · 2:58 PM
Room 1104 guest (Mr. Williams, Suite) is very particular about pickup timing — he called down twice this morning. His 6 AM Logan run tomorrow is MB-4840. Carlos Rivera is confirmed and briefed. Please personally text him at 5:45 AM to confirm the driver is downstairs.
Victoria Ashford is in the Harborview Suite (late check-in, may be resting). She leaves for LHR tomorrow at 8 AM on BA214. Silent ride — no conversation, no music unless she requests. Flight is on time as of 2 PM but worth monitoring overnight.
Victoria Ashford is in the Harborview Suite (late check-in, may be resting). She leaves for LHR tomorrow at 8 AM on BA214. Silent ride — no conversation, no music unless she requests. Flight is on time as of 2 PM but worth monitoring overnight.
Trips to Watch
MB-4840 · Suite Guest Rm 1104 → Logan T.E
Tomorrow 6:00 AM · Carlos Rivera · AA603 · Text guest at 5:45 AM
Tomorrow 6:00
TomorrowMB-4841 · Victoria Ashford → Logan T.E
Tomorrow 6:30 AM · BA214 LHR · Harborview Suite · Silent ride · VIP priority
Tomorrow 6:30
VIPMB-4837 · South Station → Omni Seaport
Today 4:00 PM · Acela 2150 · Convention group 4 pax · James Kowalski
Today 4:00
47 minLeave a Note for Night Shift
Deon Rose · Evening Shift · Apr 9 · Visible on next login
Omni Boston Hotel at the Seaport · Commission Earned
$123,040
YTD 2026 · 20% RATE · EXCLUSIVE PARTNER · +31% VS 2025
This Month+18%
$24,608
vs March
Avg per Trip
$214
↑ $12 vs last month
Trips This Month
58
↑ 6 vs March
On-Time Rate
98.4%
Industry avg: 91%
By Passenger
James Henderson generates 39% of total YTD. His standing order alone is ~$8,200/month.
By Vehicle Class
Executive Sedan
98 trips
$61,240
50%
Executive SUV
44 trips
$31,460
26%
Sprinter Van
18 trips
$19,800
16%
FBO / Aviation
7 trips
$10,540
8%
FBO transfers earn $1,506 avg vs $625 for standard sedan — 2.4× the commission value per trip.
Monthly Commission — 2026 YTD
$38.2k
Jan
$46.1k
Feb
$38.7k
Mar
$24.6k
Apr▸
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
YTD Total: $123,040On track for $280k+ full yearPace: +31% vs 2025
Outstandingdue Apr 15
$6,580
1 invoice pending
Paid YTD
$116,460
all settled
Credit Terms
Net 15
Account MGM-OS-001
Avg Monthly
$9,705
last 12 months
Open Invoices
INV-2026-031
$6,580
DateDescriptionFareCommission
Apr 1Suite Guest Rm 1104 · Omni → Logan T.E · S-Class$215$43
Apr 2James Henderson · Prudential → Logan T.C · S-Class$215$43
Apr 3Victoria Ashford · Four Seasons → Omni · S-Class · VIP$215$43
Apr 4Convention Group 4 pax · South Station → Omni · Escalade$265$53
Apr 5Rachel Chen · Signature FBO → Omni · Escalade$265$53
Apr 6James Henderson · Prudential → Logan T.C · S-Class$215$43
Apr 7Suite Guest Rm 812 · Omni → Logan T.C · S-Class$215$43
Apr 7VIP Delegate Rm 812 · Omni → Logan T.C · S-Class$215$43
Apr 8Medical Congress · BCEC Shuttle Circuit · Sprinter × 2$1,200$240
Apr 9Victoria Ashford · Logan T.E → Four Seasons · S-Class$215$43
Apr 10Convention Group 12 pax · Omni → BCEC · Sprinter$600$120
Apr 11James Henderson · Logan T.C → Prudential · S-Class$215$43
Apr 13NetJets N887QS · Signature FBO → Four Seasons · Escalade$265$53
Apr 14Suite Guest Rm 1204 · Omni → Logan T.E · S-Class$215$43
14 trips · Total fares: $4,930 · Commission earned (20%): $986
Paid Invoices
INV-2026-029
$8,420
DateDescriptionFareCommission
Mar 3James Henderson · Prudential → Logan T.C · S-Class$215$43
Mar 5Victoria Ashford · Four Seasons → Omni · S-Class · VIP$215$43
Mar 7Medical Congress Shuttle · BCEC Circuit × 3 runs · Sprinter$1,800$360
Mar 10VIP Delegate · Signature FBO → Omni · Escalade$265$53
Mar 12Rachel Chen · Atlantic Aviation → Omni · Escalade$265$53
Mar 14James Henderson · Logan T.E → Prudential · S-Class$215$43
+12 moreStandard transfers, group movements, FBO pickups$4,445$889
18 trips · Total fares: $7,420 · Commission earned (20%): $1,484
INV-2026-027
$10,240
DateDescriptionFareCommission
Feb 2–2822 trips — standard and group transfers, FBO pickups, VIP movements$9,040$1,808
22 trips · Commission earned (20%): $1,808
Showing 3 of 14 invoices · Load all →
Guests in Transit
1
MB-4831 live
On-Time Rate
98.4%
last 90 days
Driver Avg Rating
4.9
all chauffeurs
Incidents
0
this quarter
Full Duty of Care view is in the main portal. This demo focuses on the 5 new features.